Questions
If yours isn't here, call or text (786) 372-0287 or email contact@bookingjam.com.
Can I use BookingJam today?
You can try the demo today. Accounts open in early access, a few businesses at a time. Join the list on the early-access page and we'll email you when yours is ready.
What does it cost?
Early access is free. The monthly price for after launch isn't set yet. It will be on this site before launch, and nobody is charged without an email first.
How do deposits work?
You choose per service: no deposit, a flat amount, a percentage, or the full price. Clients pay by card through a payment processor, to your own account with it. Your cancellation window is shown before they pay. If they cancel in time, the deposit is refunded; if they cancel late or don't show, you keep it.
Does the demo take my card?
No. The demo has no card form and charges nothing. It runs in your browser and nothing you type is sent anywhere.
Can two clients book the same time?
No. The time is checked again at the moment of booking. If someone else took it a second earlier, the second client is asked to pick another time. You can see this in the demo.
What are buffers?
Time added after a service for clean-up, mixing color, notes or travel. Clients don't see it, but nobody can book into it.
Do reminders go by text or email?
Email reminders come in the first release. Text-message reminders are planned next. Each client picks how they want them.
Does it work in Spanish?
Yes. The booking page has an English/Spanish switch, and each client gets confirmations and reminders in the language they booked in.
Do my clients need an app or an account?
No. They open your link on any phone or computer, book, and get a confirmation.
Can I still take walk-ins and phone bookings?
Yes. You add them to the calendar by hand, and those times disappear from the booking page.
Who owns the client list?
You do. You can export your clients and bookings as a CSV whenever you like, and if you close your account we delete your data after 90 days.
I already use another booking tool. Can I move?
Usually, yes. Most tools export clients and future bookings as a CSV, and we import them for early-access accounts. Send us a sample and we'll check.
Does it sync with Google Calendar?
Every booking has a calendar file (.ics) that opens in Google, Apple and Outlook calendars. Two-way sync, so your personal plans block booking times, is planned after the first release.
Who is behind BookingJam?
Web Landscapes LLC, a Florida company that builds websites and business apps. See the about page.
Still deciding?
Book a time in the demo and see both sides.